/* Destek botu - sağ alt, profesyonel, satış odaklı */
.support-bot {
  position: fixed;
  bottom: 1.25rem;
  right: 1.25rem;
  z-index: 9998;
  font-family: 'Plus Jakarta Sans', 'Poppins', sans-serif;
}

.support-bot-toggle {
  width: 56px;
  height: 56px;
  border-radius: 50%;
  border: none;
  background: linear-gradient(135deg, var(--accent-purple, #7c3aed), var(--accent-purple-hover, #6d28d9));
  color: #fff;
  box-shadow: 0 4px 20px rgba(124, 58, 237, 0.45);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.5rem;
  transition: transform 0.2s, box-shadow 0.2s;
}
.support-bot-toggle:hover {
  transform: scale(1.08);
  box-shadow: 0 6px 28px rgba(124, 58, 237, 0.5);
}
.support-bot-toggle:focus {
  outline: none;
  box-shadow: 0 0 0 3px rgba(124, 58, 237, 0.35);
}

.support-bot-panel {
  position: absolute;
  bottom: calc(56px + 12px);
  right: 0;
  width: 360px;
  max-width: calc(100vw - 2rem);
  height: 420px;
  max-height: calc(100vh - 10rem);
  background: #fff;
  border-radius: 16px;
  box-shadow: 0 12px 48px rgba(0, 0, 0, 0.15);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  opacity: 0;
  visibility: hidden;
  transform: translateY(10px) scale(0.96);
  transition: opacity 0.25s, visibility 0.25s, transform 0.25s;
}
.support-bot-panel.is-open {
  opacity: 1;
  visibility: visible;
  transform: translateY(0) scale(1);
}

.support-bot-header {
  background: linear-gradient(135deg, #7c3aed, #6d28d9);
  color: #fff;
  padding: 14px 16px;
  display: flex;
  align-items: center;
  gap: 10px;
}
.support-bot-header-avatar {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: rgba(255,255,255,0.25);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.1rem;
}
.support-bot-header-text h3 {
  font-size: 0.95rem;
  font-weight: 700;
  margin: 0 0 2px 0;
}
.support-bot-header-text p {
  font-size: 0.75rem;
  opacity: 0.95;
  margin: 0;
}

.support-bot-messages {
  flex: 1;
  overflow-y: auto;
  padding: 14px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  background: #f8fafc;
}
.support-bot-msg {
  max-width: 85%;
  padding: 10px 14px;
  border-radius: 14px;
  font-size: 0.9rem;
  line-height: 1.45;
}
.support-bot-msg.bot {
  align-self: flex-start;
  background: #fff;
  border: 1px solid #e2e8f0;
  box-shadow: 0 1px 3px rgba(0,0,0,0.05);
  color: #1e293b;
}
.support-bot-msg.user {
  align-self: flex-end;
  background: linear-gradient(135deg, #7c3aed, #6d28d9);
  color: #fff;
}

.support-bot-quick {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 4px;
}
.support-bot-quick button {
  padding: 6px 12px;
  border-radius: 20px;
  border: 1px solid #c4b5fd;
  background: #fff;
  color: #6d28d9;
  font-size: 0.8rem;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.2s;
}
.support-bot-quick button:hover {
  background: #ede9fe;
  border-color: #7c3aed;
}

.support-bot-input-wrap {
  padding: 10px 14px;
  border-top: 1px solid #e2e8f0;
  background: #fff;
}
.support-bot-input-wrap form {
  display: flex;
  gap: 8px;
}
.support-bot-input-wrap input {
  flex: 1;
  padding: 10px 14px;
  border: 1px solid #e2e8f0;
  border-radius: 12px;
  font-size: 0.9rem;
  font-family: inherit;
}
.support-bot-input-wrap input:focus {
  outline: none;
  border-color: #7c3aed;
  box-shadow: 0 0 0 2px rgba(124, 58, 237, 0.15);
}
.support-bot-input-wrap button[type="submit"] {
  padding: 10px 16px;
  border-radius: 12px;
  border: none;
  background: linear-gradient(135deg, #7c3aed, #6d28d9);
  color: #fff;
  font-weight: 600;
  font-size: 0.9rem;
  cursor: pointer;
  transition: transform 0.15s;
}
.support-bot-input-wrap button[type="submit"]:hover {
  transform: scale(1.02);
}

@media (max-width: 480px) {
  .support-bot { bottom: 1rem; right: 1rem; }
  .support-bot-toggle { width: 52px; height: 52px; font-size: 1.35rem; }
  .support-bot-panel {
    width: calc(100vw - 1.5rem);
    right: -0.25rem;
    height: 380px;
    max-height: 70vh;
  }
}